Privacy Policy and Cookie Notice

PRIVACY POLICY

Last updated March 11, 2024

 

We are Windowtinting, Inc., DBA Windowtinting.com (hereinafter "Company," "we," "us," "our"), a corporation registered in California, United States. Our contact information is the main phone number of: 1-800-580-7953, email address of: info@windowtinting.com, and postal mailing address of: 1675 Pioneer Way #C, El Cajon, CA 92020-2625, United States.

We operate the Main Website shown here: https://www.windowtinting.com/ and any URL Extensions, Sub Domains or Other Web Pages of the Main Site (collectively, the "Site"), as well as any other related things that refer or link to this Privacy Policy (collectively, the "Policy"). 

 

We mostly provide a hands-on training and on-line video training for an Automotive Tinting Course, Residential/Commercial Tinting Course, Paint Protection Film (PPF) Course, and a related Business Management Course (collectively, the "Services").

 

This Privacy Policy constitute a legally binding agreement made between the User (hereinafter "you", “your”), whether personally or on behalf of an entity, and Windowtinting, Inc., concerning your access to the Site and use of the Services. You agree that by accessing the Site and Services, you have read, understood, and agreed to be bound by all of the Privacy Policy. IF YOU DO NOT AGREE WITH ALL OF THIS PRIVACY POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES; IN TURN, YOU MUST DISCONTINUE USE IMMEDIATELY.

 

In Short: This Privacy Policy describes how and why we might collect, store, use, and/or share your information when you use our Site and Services (collectively the "process"). For example; when you visit or use our Site and/or engage with us in other related ways, including any sales, contacting, marketing, or events.

 

 

SUMMARY OF KEY POINTS

 

This summary provides key points from our Policy, but you can find out more information and details about any of these topics by referencing our Table of Contents below.

 

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. For more information, see the section below about the, personal information you disclose to us.

Do we process any sensitive personal information? We may process sensitive personal information, when necessary, with your consent or as otherwise permitted by applicable law. For more information, see the section below about the, sensitive information we process.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. For more information, see the section below about the, how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. For more information, see the section below about the, when and with whom we share your personal information.

How do we keep your information safe? We may have organizational and technical processes and procedures in place to protect your personal information; however, no electronic transmission over the internet or information storage technology can be 100%guaranteed to be secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat any security and improperly collect, access, steal, or modify your information. For more information, see the section below about the, how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law(s) may mean you have certain rights regarding your personal information. For more information, see the section below about the, your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.

 

TABLE OF CONTENTS

 

1. INFORMATION WE COLLECT

2. YOUR PERSONAL INFORMATION

3. LEGAL BASES FOR PROCESSING

4. SHARING YOUR PERSONAL INFORMATION

5. COOKIES USED AND OTHER TRACKING TECHNOLOGIES

6. KEEPING YOUR INFORMATION

7. PROTECTING YOUR INFORMATION

8. COLLECTING INFORMATION FROM MINORS

9. YOUR PRIVACY RIGHTS

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. PRIVACY RIGHTS FOR UNITED STATES RESIDENTS 

12. PRIVACY RIGHTS FOR OTHER REGIONS 

13. PRIVACY POLICY UPDATES 

14. REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT

15. CONTACT US

 

1. INFORMATION WE COLLECT

 

Personal information you disclose to us

 

In Short: As it is with most business and websites, we may need to collect some personal information that you provide to us. However, specifically for us, it is not our practice, or best interest, to sell your information in any way and we respect your privacy. We simply appreciate your business!

In other words, we may collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include, but not limited to, the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • usernames
  • passwords
  • job titles
  • contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers

 

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • financial data

Payment Data. We may collect data necessary to process your payment, but not necessarily store it, if you make purchases. Such as, your payment instrument number, and the security code associated with your payment instrument. In turn, all payment data is stored by PayPal, Stripe, Square and Authorize.net. You may find their privacy link(s) here: https://www.paypal.com/us/legalhub/privacy-full#personalDatahttps://stripe.com/privacyhttps://squareup.com/us/en/legal/general/privacy-no-account and https://usa.visa.com/legal/global-privacy-notice.html.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. NOTE: If any of these links above are not accurate, please contact us immediately for the current sources and so we may update this information.

 

Information automatically collected

 

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

In other words, we may automatically collect certain information when you visit, use, or navigate the Site and Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Again, like many businesses, we also collect information through cookies and similar technologies. The information we may collect includes:

  • Log and Usage Data: Such as, your service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings and information about your activity in the Services. For example, the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take. In addition, which features you use, device event information, system activity, error reports (sometimes called "crash dumps"), and hardware settings.
  • Device Data: Such as, information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. Such as, information about your device's location, which can be either precise or imprecise. Also, how much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location based on your IP address. As an option, you can opt out of allowing us to collect this information either by refusing access to the information, or by disabling your Location Setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Site or Services.

 

2. PROCESSING YOUR INFORMATION

 

In Short: Again, as it is with most business and websites, we may process your information to provide, improve, and administer our Services, communicate with you (mainly for security and fraud prevention), and to comply with the law. We may also process your information for other purposes with your consent.

In other words, we may process your personal information for a variety of reasons, depending on how you interact with our Services, including, but not limited to:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order for the Service.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested Service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested Service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and possible exchanges made through the Services.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for marketing purposes, IF this is in accordance with your marketing preferences. 
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. 
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including, but not limited to, fraud monitoring and prevention.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you. In turn, this can be a good thing in many aspects.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

 

3. LEGAL BASES FOR PROCESSING

 

In Short: We may only process your personal information when we believe it is necessary and we have a valid legal reason and/or legal basis under applicable law. Such as, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. That said, the following may or may not apply to you:

 

NOTE: IF you are located in the EU or UK, this section applies to you:

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. For more information, see the section below about the, how we process your information.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services. Or at your request, prior to entering into a contract with you.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Send users information about special offers and discounts on our products and services
  • Develop and display personalized and relevant advertising content for our users
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Support our marketing activities
  • Diagnose problems and/or prevent fraudulent activities
  • Understand how our users use our products and services so we can improve user experience
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

 

NOTE: IF you are located in Canada, this section applies to you.
 

 We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). For more information, see the section below about the, how we process your information.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations

 

4. SHARING YOUR PERSONAL INFORMATION

 

In Short: We may share information in specific situations and/or with the following third parties:

In other words, we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, at any time.

 

5. COOKIES USED AND OTHER TRACKING TECHNOLOGIES

 

This Cookies Notice (collectively, the "Cookies") constitute a legally binding agreement made between the User (hereinafter "you", “your”), whether personally or on behalf of an entity, and Windowtinting, Inc., concerning your access to the Site and use of the Services. You agree that by accessing the Site and Services, you have read, understood, and agreed to be bound by all of the Cookie Notice. IF YOU DO NOT AGREE WITH ALL OF THIS COOKIE NOTICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES; IN TURN, YOU MUST DISCONTINUE USE IMMEDIATELY.

 

In Short: This Cookie Notice explains how we use Cookies and similar technologies to recognize the User when visiting or using our Site and Services, along with what these technologies are for, and why we use them, as well as your rights to control our use of Cookies (collectively, the “process”). In some cases, we may use Cookies to collect personal information, or what becomes personal information, if we combine it with other information.

 

What are cookies?

 

Basically, cookies are small data files that are placed on your computer or mobile device when you visit a website. These cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Our cookies that can be set by us, are typically called "First-Party cookies." Cookies set by other parties are typically called "third-party cookies"; however, we may in some cases use both. Third-Party cookies mainly enable features or functionality to be provided on, or through, a website (e.g., advertising, interactive content, and analytics). The parties that set these Third-Party cookies can usually recognize your computer both when it visits a website in question and also when it can visit certain other websites.

 

Why do we use cookies?

 

We can, or may, use First-Party and Third-Party cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies can also enable us to track and target the interests of our Users to enhance the experience on areas of our Site. Third party cookies through our Site may serve as: Advertising, Analytics, and/or Other Purposes. This is described in more detail below.

 

How can I control cookies?

 

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager (CCM). The CCM can usually be found in the notification banner and on our Site, or feel free to contact us directly for more help. 

The CCM allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. If you choose to reject cookies, you may still use our Site though your access to some functionality and areas of our Site may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of First-Party and Third-Party cookies served through our Site and the purposes they perform are described in the table below. Please note that the specific cookies served may vary depending on the specific Online Properties you visit.

 

What are Performance and Functionality cookies?

 

These cookies are generally used to enhance the performance and functionality of our Site; however, they may become non-essential to their use. As an example, without these cookies, certain functionality (like videos) may become unavailable. Below is a chart providing further information, if needed, that we may or may not be required to provide and is subject to change at any time. Therefore, if you have any questions or concerns, please feel free to contact us using our methods shown below. 

 

Name:

PHPSESSID

Purpose:

Cookie generated by applications based on the PHP language. This is a general-purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

Provider:

www.coffeecup.com 

Service:

PHP.net View Service Privacy Policy 

Country:

United States

Type:

server_cookie

Expires in:

session

Name:

PHPSESSID

Purpose:

Cookie generated by applications based on the PHP language. This is a general-purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

Provider:

windowtinting.coffeecup.com

Service:

PHP.net View Service Privacy Policy 

Country:

United States

Type:

server_cookie

Expires in:

session

 

What are Analytics and Customization cookies?

 

These cookies are generally collected information that is used either in aggregate form to help us understand how our Site is being used or how effective our marketing campaigns are, or to help us customize our Site for you. Below is a chart providing further information, if needed, that we may or may not be required to provide and is subject to change at any time. Therefore, if you have any questions or concerns, please feel free to contact us using our methods shown below.

 

Name:

_gid

Purpose:

Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.

Provider:

windowtinting.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

http_cookie

Expires in:

23 hours 59 minutes

Name:

_gat

Purpose:

Used to monitor number of Google Analytics server requests when using Google Tag Manager

Provider:

windowtinting.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

http_cookie

Expires in:

less than 1 minute

 

Name:

#collect

Purpose:

Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session.

Provider:

www.google-analytics.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

pixel_tracker

Expires in:

session

Name:

_ga

Purpose:

Records a particular ID used to come up with data about website usage by the user

Provider:

windowtinting.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

http_cookie

Expires in:

1 year 1 month 4 days

 

Name:

_ga_#

Purpose:

Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions

Provider:

windowtinting.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

http_cookie

Expires in:

1 year 1 month 4 days

Name:

_gat#

Purpose:

Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.

Provider:

windowtinting.com

Service:

Google Analytics View Service Privacy Policy 

Country:

United States

Type:

http_cookie

Expires in:

less than 1 minute

 

Unclassified cookies:

 

These are cookies that generally have not yet been categorized. We are in the process of classifying these cookies with the help of their providers. Below is a chart providing further information, if needed, that we may or may not be required to provide and is subject to change at any time. Therefore, if you have any questions or concerns, please feel free to contact us using our methods shown below.

 

Name:

loglevel

Purpose:

__________

Provider:

fast.wistia.net

Service:

__________ 

Country:

United States

Type:

html_local_storage

Expires in:

persistent

Name:

eDtrackId

Purpose:

__________

Provider:

windowtinting.com

Service:

__________ 

Country:

United States

Type:

http_cookie

Expires in:

29 days

 

Name:

wistia

Purpose:

__________

Provider:

fast.wistia.net

Service:

__________ 

Country:

United States

Type:

html_local_storage

Expires in:

persistent

 

How can I control cookies on my browser?

 

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

 

What about other tracking technologies, like web beacons?

 

Cookies usually are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These can be tiny graphics files that contain a unique identifier that could enables us to recognize when someone has visited our Site or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and could also measure the success of email marketing campaigns. In many instances, these technologies are mainly reliant on cookies to function properly, and so declining cookies most likely will impair their functioning.

 

Do you use Flash cookies or Local Shared Objects?

 

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

 

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

 

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our Site, Services or online content.

 

Do you serve targeted advertising?

 

As mentioned, it is not our intentions to perform such a direct action, and is not in our best interest; however, this may be accomplished without our direct knowledge and the World Wide Web can be a vase ocean of the unknown. Third parties may serve cookies on your computer or mobile device to serve advertising through our Site. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

 

How often will you update this Cookie Notice?

 

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we may need to use for your benefit, or use for, but not limited to, other operational, legal, or regulatory reasons. Therefore, we suggest, you revisit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. NOTE: The date at the top of this Cookie Notice indicates when it was last updated.

 

6. KEEPING YOUR INFORMATION

 

In Short: We may keep your information for as long as necessary to fulfill the purposes outlined in this Policy; unless otherwise required by law.

In other words, we may only keep your personal information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law. For example, as tax, accounting, or other legal requirements. However, no purpose in this Policy will require us keeping your personal information for longer than a period of time in which users have an account with us.

That said, when we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. However, if this is not possible, such as, your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible at the sole discretion of us.

 

7. PROTECING YOUR INFORMATION

 

In Short: We aim to protect your personal information mainly through a system of organizational and technical security measures.

In other words, we have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be 100%guaranteed to be secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. That said, it is highly recommended for you to only access the Services within a secure environment.

 

8. COLLECTING INFORMATION FROM MINORS

 

In Short: We do not knowingly collect data from, or intentionally market to, children under 18 years of age.

In other words, we do not knowingly solicit data from, or intentionally market to, children under 18 years of age. Therefore, by using the Services, you represent that you are at least 18 years of age, or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. IF we learn that personal information from users, less than 18 years of age, has been collected, then we may need to deactivate the account and take reasonable measures to promptly delete such data from our records. That said, IF you become aware of any data we may have collected, from children under age 18, then please contact us ASAP at info@windowtinting.com.

 

9. YOUR PRIVACY RIGHTS

 

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In other words, in some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. For more information, see the section below about the, how we process your information. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. For more information, see the section below about the, how we process your information, or maybe update your preferences. We will consider and act upon any request in accordance with applicable data protection laws. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by either, clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us directly. For more information, see the section below about the, how we process your information. We will consider and act upon any request in accordance with applicable data protection laws and trust that we will promptly remove you from the marketing lists. However, we may still need to communicate with you, via your account or contact information, in order to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or you may contact us directly for assistance.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. However, if you choose to remove cookies or reject cookies, this could affect certain features of our Site or our Services. If you have questions or comments about your privacy rights, you may email us at info@windowtinting.com.

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

 

Please know, most web browsers and some mobile operating systems and mobile applications may include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage that we are aware of, no uniform technology standard for recognizing and implementing DNT signals has been finalized; however, if you are aware of such a thing, please contact us and bring this to our attention ASAP. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted, that we are required to conform with in the future, then we’ll do our best to inform you about that practice and that should prompt a revised version of this Policy.

 

11. PRIVACY RIGHTS FOR UNITED STATES RESIDENTS

 

In Short: If you are a US citizen, you may be granted specific rights regarding access to your personal information.

In other words, we at the corporate office of Windowtinting.com have a list below outlining the following categories in regards to collecting personal information specifically for our California users over the past twelve (12) months since January 2024. As you will see, most ALL answers are NO. This is just one example showcasing our efforts in protecting your rights.

 

Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

 

NO

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

 

YES

C. Protected classification characteristics under state or federal law

Gender and date of birth

 

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

 

NO

E. Biometric information

Fingerprints and voiceprints

 

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

 

NO

G. Geolocation data

Device location

 

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

 

NO

I. Professional or employment-related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

 

NO

J. Education Information

Student records and directory information

 

NO

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

 

NO

L. Sensitive personal Information

Account login information and contents of email or text messages

 

YES

 

In regards to You and all Users or Visitors, we mainly use and retain collected personal information, as needed, in order to provide the following:

  • Category B - As long as the user has an account with us; however, only the Name, Contact Information and some Financial Information in order to assist with processing any payments.
  • Category L - As long as the user has an account with us; however, only as a means to maintain the users account and to keep track of communications. NOTE: This information may be used, or disclosed to a service provider or contractor, for additional, specified purposes in some extreme cases. That said, you have the right to limit the use or disclosure of your sensitive personal information. For more information, see the section below about the, how we process your information. 

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of, but not limited to:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We may also disclose your personal information with our service providers pursuant to a written contract between us and each service provider. 

We may also use your personal information for our own business purposes, such as, for undertaking internal research for technological development and demonstration. In turn, this should not be considered as "selling" of your personal information.

 

NOTE: IF you are a California Resident, then this section applies to you.

 

California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.

If you are under 18 years of age, reside in California, and have a registered account with the Site and/or the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make every effort the data is not publicly displayed on the Services, however, be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.) and may be out of our control.

Under the California Consumer Privacy Act (CCPA), you have the rights listed below and The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. 

NOTE: If this definition of "resident" applies to you as a California resident, then we must adhere to certain rights and obligations regarding your personal information. All other individuals are defined as "non-residents."

 

NOTE: IF you are a Non-California Resident, this section applies to you.

 

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

 

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

 

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

 

Right to Limit Use and Disclosure of Sensitive Personal Information

If the business collects any of the following:

  • social security information, drivers' licenses, state ID cards, passport numbers
  • account login information
  • credit card numbers, financial account information, or credentials allowing access to such accounts
  • precise geolocation
  • racial or ethnic origin, religious or philosophical beliefs, union membership
  • the contents of email and text, unless the business is the intended recipient of the communication
  • genetic data, biometric data, and health data
  • data concerning sexual orientation and sex life

You have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Services. Once a business receives your request, they are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes. Please note that sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information. To exercise your right to limit use and disclosure of sensitive personal information, please email us at: info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.

 

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

 

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

The easiest way to exercise your rights is by contacting us at info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.

 

12. PRIVACY RIGHTS FOR OTHER REGIONS

 

In Short: You may have additional rights based on the country you reside in.

 

NOTE: IF you are a Resident of Australia and New Zealand, this section applies to you. 

 

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act). This Privacy Act satisfies the requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information. 

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

  • offer you the products or services that you want
  • respond to or help with your requests
  • manage your account with us
  • confirm your identity and protect your account

At any time, you have the right to request access to, or correction of, your personal information. The easiest way to exercise your rights is by contacting us at info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.
 

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

 

NOTE: IF you are a Resident of Republic of South Africa, this section applies to you. 

 

At any time, you have the right to request access to, or correction of, your personal information. The easiest way to exercise your rights is by contacting us at info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.
 
 If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the Office of the Regulator:

Website:
 
https://inforegulator.org.za/

General enquiries:
 
enquiries@inforegulator.org.za

General complaints: PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za     

 

13. PRIVACY POLICY UPDATES 

 

In Short: Yes, we will make effort to update this Privacy Policy, as necessary, in order to stay compliant with relevant laws.

In other words, we may update this Privacy Policy from time to time. The updated version will be indicated at the top of this document, as noted as the "Last Updated" with the Current Date, and will be effective as soon as accessible to us. If we make material changes to this Privacy Policy, we may notify you either by prominently posting an announcement of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

 

14. REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT

 

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at info@windowtinting.com and we can assist you with a Data Subject Access Request. We will consider and act upon any request in accordance with applicable data protection laws.

 

15. CONTACT US

 

If you find anything contained within this document, such as, website address, postal address, or any general information to be inaccurate, please feel free to reach out to us immediately for a quick resolve. Also, in order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Windowtinting, Inc.

1675 Pioneer Way #C

El Cajon, CA 92020-2625

United States

Phone: 1-800-580-7953

Fax: 1-619-334-2309

info@windowtinting.com